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How dbtk3 Handles Your Personal Data

This Privacy Policy tells you exactly what data dbtk3 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby.

Account data kept securebKash, Nagad, Rocket transaction recordsNo data sold to third partiesYour right to request deletionContact support to raise a data query

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What We Collect and Why We Collect It

dbtk3 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with dbtk3, we collect the registration details you provide — name, email address and phone number. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference, amount and wallet identifier linked to your account.

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We do not store your full mobile banking PIN or password at any point. We also collect device information — browser type, operating system, IP address — to verify account access and detect unusual activity. Cookies on our site track session activity so your lobby preferences
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and wallet selection are remembered across visits. We use this data to process payments, verify your identity, maintain account security and meet our obligations under applicable law. We share transaction data with payment processors like bKash, Nagad and Rocket only to the extent needed to clear
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your deposit or withdrawal. We do not sell your personal data to advertisers or unrelated third parties. Eligibility to use dbtk3 and the extent to which this policy applies to you depends on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we have handled your information, our support team is the right starting point. You can reach us through live chat on the site, by email, or by messaging through your registered account. We aim to respond to all data-related queries within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

Live Chat Start a chat session directly from the dbtk3 site. Identify your account and state your data request — our team will handle it from there.

Email Support Send your data query to our support email address listed in your account settings. Include your registered phone number so we can locate your account quickly.

Account Message Log in to your dbtk3 account and use the in-app message option to submit a privacy request. This keeps your query linked to your account record automatically.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across every page of the dbtk3 site, including the deposit flow where you confirm your bKash, Nagad or Rocket transaction. Account access requires OTP verification so that even if your login details are exposed elsewhere, your account stays protected. We retain your account data for as long as your account is active and for any period required by applicable law after closure. You can request that we delete your data — we will action that request unless retention is required by law or an open transaction.

SSL Encryption

Every page on dbtk3, including the bKash and Nagad deposit screens, runs over SSL so your session data and wallet details stay encrypted in transit.

OTP Account Access

We use one-time password verification on login so only you can access your account, even if your credentials have been compromised on another platform.

Data Retention Policy

We keep your account and transaction records for the period required by applicable law. Once that period passes, you can ask us to delete your personal data.

Right to Correction

If your registered name, phone number or wallet details are recorded incorrectly, contact support and we will update them. Accurate records matter for withdrawal verification.

Common Questions About Your Data on dbtk3

Here are the questions we get most often about how dbtk3 handles personal data, account records and your rights as someone who has opened an account with us.

We collect your name, email address and phone number at registration. When you deposit via bKash, Nagad or Rocket, we also record the wallet reference and transaction amount tied to your account.

We share wallet transaction references with bKash, Nagad or Rocket only to process your deposit or withdrawal. We do not pass your payment details to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered phone number. We will verify your identity and provide a summary of the data held on your account.

Yes. Send a deletion request through live chat or your account message function. We will delete your data unless we are required by applicable law to retain it for a set period.

We retain records while your account is active and for any period that applicable law requires after your account is closed. The exact duration depends on your local law and eligible regions.

We use cookies to remember your session, wallet preference and lobby settings. You can adjust cookie settings in your browser, but doing so may affect how parts of the site function.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How dbtk3 Handles Your Personal Data

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

SSL Encryption

OTP Account Access

Data Retention Policy

Right to Correction

Common Questions About Your Data on dbtk3

01 What personal data does dbtk3 collect when I open an account?

02 Does dbtk3 share my bKash or Nagad details with anyone?

03 How do I request a copy of the data dbtk3 holds on me?

04 Can I ask dbtk3 to delete my personal data?

05 How long does dbtk3 keep my account and transaction records?

06 Does dbtk3 use cookies, and can I turn them off?

Privacy Policy

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